Phone & SMS Solution
Phone and Messaging
Solutions for business on the go!
Precision Computer partnered up with Multiple Providers to provide your clients the best possible phone experience!
Can your employees work productively from anywhere using voice apps on their smartphones? Conduct remote business meetings via web conferencing without requiring apps? Service customer requests via website live chat? With our PBX solutions, they can do this and much more.
Features for your Business
Reinvented for remote workforce
Built for remote working.
Secure, reliable, flexible.
Route calls to Mobile Phones or External Numbers.
Secure, reliable, flexible.
Route calls to Mobile Phones or External Numbers.
Call & message – anywhere
Stay connected, no matter where you are! With the ability to take your extension with you, you can easily place or receive calls with features like call transfers, conference calling, call history, recordings and more.
Call queues – don’t miss that call
Call queues to individuals or groups. Guarantee no calls are missed.
Advanced queue strategies such as Round Robin & Hunt by 3s.
Agents can answer calls from anywhere – at the office or remote.
Call back option as overflow during busy times.
Advanced queue strategies such as Round Robin & Hunt by 3s.
Agents can answer calls from anywhere – at the office or remote.
Call back option as overflow during busy times.
Call Center Agent
Record calls for legal and quality monitoring purposes.
Call Center Agents that can manage their Call Queues.
Switchboard for real-time monitoring of queues.
Call Center Agents that can manage their Call Queues.
Switchboard for real-time monitoring of queues.
Send SMS from your business number
Send and receive SMS/text from the web & smartphone apps.
Route incoming text messages directly to queues not individuals.
BYOD but text using a business number.
Send promotional texts with latest offers & deals.
Route incoming text messages directly to queues not individuals.
BYOD but text using a business number.
Send promotional texts with latest offers & deals.
Keep your personal mobile number private
Message customers through business text, not personal apps.
Send text messages, links and more at no additional cost.
Save money on 3rd party services.
Message colleagues on the go or from home.
Send text messages, links and more at no additional cost.
Save money on 3rd party services.
Message colleagues on the go or from home.
Common Features and More…
Call Logging
Call Forwarding
Call Routing by Caller ID
IVR or Auto Attendant
Call Parking
Intercom/Paging
Call Recording
Web Client and Management
*Voicemail Transcription
Conference Calls
*Switchboard Queue Manager View